Sellbrite experienced a critical incident on March 9, 2023 affecting Etsy API, lasting 2h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 08, 2023, 09:22 PM UTC
We are currently investigating an issue where attempting to reconnect or connect a net-new Etsy channel fails. Thank you for your patience.
- identified Mar 08, 2023, 11:31 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 09, 2023, 12:16 AM UTC
A fix has been deployed and we are monitoring the results. If you're Etsy channel is disconnect please reconnect via the channel settings page, and reach out to our team if you experience any issues.
- monitoring Mar 09, 2023, 12:16 AM UTC
A fix has been deployed and we are monitoring the results. If your Etsy channel is disconnected please reconnect via the channel settings page, and reach out to our team if you experience any issues.
- monitoring Mar 09, 2023, 01:08 AM UTC
The deployed fix may cause some Etsy channels to become disconnected over the next hour. If you do receive notice via email of a disconnected channel please reconnect via the channel settings page, and reach out to our team if you experience any issues.
- resolved Mar 09, 2023, 02:32 AM UTC
This incident has been resolved. Please reach out to the team if you experience any issues connecting to Etsy.