Sellbrite incident

Unable to upload product and inventory CSVs

Minor Resolved View vendor source →

Sellbrite experienced a minor incident on March 15, 2023 affecting Sellbrite App, lasting 8h 10m. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2023, 01:13 PM UTC
Resolved
Mar 15, 2023, 09:24 PM UTC
Duration
8h 10m
Detected by Pingoru
Mar 15, 2023, 01:13 PM UTC

Affected components

Sellbrite App

Update timeline

  1. investigating Mar 15, 2023, 01:13 PM UTC

    We are receiving reports of errors when attempting to upload CSV files. Our engineering team has been alerted and we hope to have a fix soon. Thank you for your patience.

  2. identified Mar 15, 2023, 06:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 15, 2023, 08:19 PM UTC

    A fix has been implemented for CSV upload issues and we are monitoring the results. Please reach out to the team if you continue to experience issues.

  4. monitoring Mar 15, 2023, 08:19 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 15, 2023, 09:24 PM UTC

    This incident has been resolved.