Sellbrite incident

Sellbrite - issues receiving email notifications

Minor Resolved View vendor source →

Sellbrite experienced a minor incident on April 24, 2023 affecting Sellbrite App, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2023, 05:57 PM UTC
Resolved
Apr 25, 2023, 08:34 PM UTC
Duration
1d 2h
Detected by Pingoru
Apr 24, 2023, 05:57 PM UTC

Affected components

Sellbrite App

Update timeline

  1. investigating Apr 24, 2023, 05:57 PM UTC

    Some merchants may be experiencing issues with email notifications on activities like CSV exports. We are currently investigating the issue.

  2. identified Apr 24, 2023, 09:12 PM UTC

    The issue has been identified and we are working with our transactional email partner to restore full functionality. Thank you for your patience.

  3. monitoring Apr 25, 2023, 07:08 PM UTC

    We have resolved any outstanding issues and email notifications should now be functioning normally. Please reach out to the team if you experience any further issues.

  4. resolved Apr 25, 2023, 08:34 PM UTC

    This incident has been resolved.