Sellbrite incident

Sellbrite - Issues saving product, listing and template information

Minor Resolved View vendor source →

Sellbrite experienced a minor incident on September 27, 2023 affecting Sellbrite App, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2023, 07:28 PM UTC
Resolved
Sep 27, 2023, 10:37 PM UTC
Duration
3h 8m
Detected by Pingoru
Sep 27, 2023, 07:28 PM UTC

Affected components

Sellbrite App

Update timeline

  1. investigating Sep 27, 2023, 07:28 PM UTC

    We are currently investigating issues with the "Save" and "Save and Close" function not properly saving updates to product, listing and template information.

  2. identified Sep 27, 2023, 07:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 27, 2023, 08:27 PM UTC

    A fix has been implemented and we are monitoring the results. If you continue to see issues with saving data please contact the team.

  4. resolved Sep 27, 2023, 10:37 PM UTC

    This incident has been resolved.