Sellbrite experienced a major incident on March 21, 2024 affecting Sellbrite App, lasting 2h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Sellbrite App
Update timeline
- investigating Mar 21, 2024, 01:58 PM UTC
Some merchants may experience issues when updating payment methods via the Payment Info area. We are currently investigating the issue. Regular recurring subscription charges and upgrades/downgrades should not be affected by this issue.
- identified Mar 21, 2024, 03:55 PM UTC
The issue has been identified and a fix has been implemented.
- monitoring Mar 21, 2024, 04:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 21, 2024, 04:41 PM UTC
This incident has been resolved, thank you for your patience.