Sellbrite incident

Background issues cause dealy in syncing

Major Resolved View vendor source →

Sellbrite experienced a major incident on December 29, 2020 affecting Sellbrite App, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Dec 29, 2020, 07:21 PM UTC
Resolved
Dec 29, 2020, 09:01 PM UTC
Duration
1h 39m
Detected by Pingoru
Dec 29, 2020, 07:21 PM UTC

Affected components

Sellbrite App

Update timeline

  1. identified Dec 29, 2020, 07:21 PM UTC

    One of our back end systems is having difficulties resulting in a delay in our ability to sync data to and from the channels. Our engineers have identified the issue and are actively working to correct it.

  2. monitoring Dec 29, 2020, 07:43 PM UTC

    A fix has been identified and deployed. We are monitoring the situation.

  3. resolved Dec 29, 2020, 09:01 PM UTC

    The issue has been resolved. All systems are fully operational.