Sellbrite incident

Unable to import eBay orders

Major Resolved View vendor source →

Sellbrite experienced a major incident on February 8, 2024 affecting eBay API, lasting 2h 39m. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2024, 06:55 PM UTC
Resolved
Feb 08, 2024, 09:35 PM UTC
Duration
2h 39m
Detected by Pingoru
Feb 08, 2024, 06:55 PM UTC

Affected components

eBay API

Update timeline

  1. investigating Feb 08, 2024, 06:55 PM UTC

    We are currently investigating this issue

  2. identified Feb 08, 2024, 07:37 PM UTC

    This is due to an outage with the eBay API. We are tracking the issue from here: https://developer.ebay.com/support/api-status/production/getorders-getitemtransactions-are-failing-with-the-multiple-error-message

  3. resolved Feb 08, 2024, 09:35 PM UTC

    We are showing that eBay has fixed the issue. If you’re still seeing issues contact Sellbrite support.