Sellbrite incident

ShipEngine integration - issues selecting rates

Major Resolved View vendor source →

Sellbrite experienced a major incident on October 1, 2024 affecting ShipEngine, lasting 4h 35m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2024, 01:56 PM UTC
Resolved
Oct 01, 2024, 06:32 PM UTC
Duration
4h 35m
Detected by Pingoru
Oct 01, 2024, 01:56 PM UTC

Affected components

ShipEngine

Update timeline

  1. investigating Oct 01, 2024, 01:56 PM UTC

    We are receiving reports of issues with selecting USPS rates via ShipEngine inside the Sellbrite app and are currently investigating.

  2. monitoring Oct 01, 2024, 05:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 01, 2024, 06:32 PM UTC

    This incident has been resolved.