Sellbrite incident

Unable to retrieve USPS shipping rates

Major Resolved View vendor source →

Sellbrite experienced a major incident on July 16, 2025 affecting ShipEngine, lasting 2h 46m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2025, 07:22 PM UTC
Resolved
Jul 16, 2025, 10:08 PM UTC
Duration
2h 46m
Detected by Pingoru
Jul 16, 2025, 07:22 PM UTC

Affected components

ShipEngine

Update timeline

  1. investigating Jul 16, 2025, 07:22 PM UTC

    We are currently investigating this issue.

  2. identified Jul 16, 2025, 08:27 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 16, 2025, 10:08 PM UTC

    This incident has been resolved.