Seismic Software incident

Guided Assembly Presentation Generation Errors

Major Resolved View vendor source →

Seismic Software experienced a major incident on September 22, 2025 affecting U.S. East0 and U.S. East2 and 1 more component, lasting 3h 57m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2025, 06:52 PM UTC
Resolved
Sep 22, 2025, 10:49 PM UTC
Duration
3h 57m
Detected by Pingoru
Sep 22, 2025, 06:52 PM UTC

Affected components

U.S. East0U.S. East2U.S. East3

Update timeline

  1. investigating Sep 22, 2025, 06:52 PM UTC

    We are currently investigating this issue.

  2. identified Sep 22, 2025, 07:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 22, 2025, 09:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 22, 2025, 10:49 PM UTC

    This incident has been resolved.