SegMetrics experienced a critical incident on March 3, 2021 affecting Application and Datacenter, lasting 3h 6m. The incident has been resolved; the full update timeline is below.
Affected components
ApplicationDatacenter
Update timeline
- investigating Mar 03, 2021, 10:33 PM UTC
Our upstream data provider is having connection issues with the database service that our analytics dashboards run on. We're continuing to collect access and analytics data through our tracking shards with no data loss.
- resolved Mar 04, 2021, 01:39 AM UTC
This incident has been resolved. All data connections are back up with no data loss. We will be sending out a full update shortly.