SegMetrics incident

Upstream database issues

Minor Resolved View vendor source →

SegMetrics experienced a minor incident on April 19, 2022 affecting Datacenter, lasting 17h 41m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2022, 09:03 PM UTC
Resolved
Apr 20, 2022, 02:45 PM UTC
Duration
17h 41m
Detected by Pingoru
Apr 19, 2022, 09:03 PM UTC

Affected components

Datacenter

Update timeline

  1. monitoring Apr 19, 2022, 09:03 PM UTC

    We've noticed a slowdown with adding imported data to the read databases. Data is being imported, to our processing buffers, but are not being propagated to the read databases in a timely fashion. We've increased our throughput to the processor and moved the data processors to a different queueing system. We're continuing to collect access and analytics data through our tracking shards with no data loss.

  2. resolved Apr 20, 2022, 02:45 PM UTC

    This incident has been resolved.