SegMetrics incident

SSL Certificate Error

Critical Resolved View vendor source →

SegMetrics experienced a critical incident on August 15, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2022, 02:09 PM UTC
Resolved
Aug 15, 2022, 08:00 AM UTC
Duration
—
Detected by Pingoru
Aug 15, 2022, 02:09 PM UTC

Update timeline

  1. resolved Aug 15, 2022, 02:09 PM UTC

    We became aware of a SSL expiration issue on the reporting application this morning. There was an issue with the certificate on our CloudFlare proxy not being correctly updated. We are currently working with CloudFlare to identify the root cause. This certificate issue only applied to the reporting application, and had no effect on the tracking or importing services.