SegMetrics experienced a notice incident on February 21, 2023 affecting Data Importer, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Data Importer
Update timeline
- monitoring Feb 21, 2023, 05:40 PM UTC
Over the weekend we became aware of an issue with adding imported data to the read databases. Data is being imported to our processing buffers, but are not being propagated to the read databases in a timely fashion for certain accounts. We have replaced the replication databases, and should be seeing the most recent data on all accounts. We're continuing to collect access and analytics data through our tracking shards with no data loss.
- resolved Feb 21, 2023, 06:33 PM UTC
This incident has been resolved.