Seesaw Outage History
Seesaw is up right nowPingoru has recorded 50 incidents for Seesaw: 4 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 1 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 527 (0%) |
Incidents, newest first
Notice May 8, 2026 Planned Downtime for Image Library 1h 20m Seesaw
Started May 08, 2026, 08:05 PM UTC· resolved May 08, 2026, 09:26 PM UTC
- investigating May 08, 2026, 08:05 PM UTC
There will be a short downtime for the Seesaw Image Library Friday May 8th, 2026
- resolved May 08, 2026, 09:26 PM UTC
Update is complete, Image Library is now available.
Minor February 10, 2026 Some images not loading in Seesaw 8h 20m Seesaw
Started Feb 10, 2026, 09:03 PM UTC· resolved Feb 11, 2026, 05:24 AM UTC
- investigating Feb 10, 2026, 09:03 PM UTC
We are currently experiencing issues resolving some images in our Seesaw app. We suspect this might be resulting from stability issues with our underlying cloud service provider (AWS), but continuing to investigate the root cause.
- monitoring Feb 10, 2026, 10:14 PM UTC
We can confirm that the underlying issue is with our cloud service provider (AWS) and they are currently working on a full resolution.
- resolved Feb 11, 2026, 05:24 AM UTC
The incident has been resolved. Our cloud service provider (AWS) has remediated the issue, and all images are now functioning as expected.
Minor January 28, 2026 Scheduled Messages Delayed 1h 37m Seesaw
Started Jan 28, 2026, 06:16 PM UTC· resolved Jan 28, 2026, 07:53 PM UTC
- identified Jan 28, 2026, 06:16 PM UTC
We are currently experiencing delays in the delivery of scheduled messages. Our team has identified the cause of this issue and working to resolve it. Scheduled items may arrive later than expected.
- resolved Jan 28, 2026, 07:53 PM UTC
This incident is now resolved. Customers will receive all messages that were scheduled during our downtime.
Major January 13, 2026 Issues Uploading to Student Journals and Activities 27m Seesaw
Started Jan 13, 2026, 09:06 PM UTC· resolved Jan 13, 2026, 09:34 PM UTC
- investigating Jan 13, 2026, 09:06 PM UTC
We are currently investigating errors uploading to student journals and activities.
- identified Jan 13, 2026, 09:24 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 13, 2026, 09:34 PM UTC
This issue has been resolved. For students who continue to see a "No Internet Connection" error, they will need to force quit the app and reopen it, or refresh their browser page to continue working. Autosave will attempt to recover their work from before the upload issue began after they relaunch the app or refresh the page.
Notice October 20, 2025 AWS Outage Impacting Third-Party Authentication 7h 57m
Started Oct 20, 2025, 05:26 PM UTC· resolved Oct 21, 2025, 01:23 AM UTC
- monitoring Oct 20, 2025, 05:26 PM UTC
Some third-party authentication services, including Clever and ClassLink, are currently experiencing disruptions due to an AWS outage. This may impact your ability to log in using these services. Seesaw is actively monitoring the situation. Please note, this is not a bug in Seesaw. We will provide updates as more information becomes available.
- resolved Oct 21, 2025, 01:23 AM UTC
This incident has been resolved.
Minor August 14, 2025 Push Notification Causing iOS Crash on 10.89 1d 8h Seesaw
Started Aug 14, 2025, 02:48 PM UTC· resolved Aug 15, 2025, 11:23 PM UTC
- investigating Aug 14, 2025, 02:48 PM UTC
We’ve identified an increase in crashes when opening the app from a push notification on iOS version 10.89. Entering the app from the Home Screen works normally. Our team is actively investigating and working on a fix.
- identified Aug 15, 2025, 01:56 AM UTC
A fix has been identified, and a new version of the app has been submitted to the iOS App Store for review.
- monitoring Aug 15, 2025, 09:19 PM UTC
The fix has been released in the new version 10.89.1 of the app. We have been able to confirm that opening the app from a push notification no longer crashes the app. The team is monitoring the fix to ensure it continues to work as intended.
- resolved Aug 15, 2025, 11:23 PM UTC
Following continuous monitoring, the team confirms that this issue is resolved.
Minor June 10, 2025 Unable to use Share Post QR Code fuctionality 1h 56m Seesaw
Started Jun 10, 2025, 08:34 PM UTC· resolved Jun 10, 2025, 10:31 PM UTC
- identified Jun 10, 2025, 08:34 PM UTC
We've identified an issue with getting a QR code for a student post from the [...] menu on student work. A fix has been identified and is in progress. Student login QR codes are unaffected.
- resolved Jun 10, 2025, 10:31 PM UTC
This issue has been resolved.
Minor May 28, 2025 Some images not loading 30m
Started May 28, 2025, 05:00 PM UTC· resolved May 28, 2025, 05:30 PM UTC
- resolved May 28, 2025, 06:06 PM UTC
A regular maintenance operation to remove old/stale data impacted image fetch abilities within the Seesaw app. While app functionality was not impacted, some images might not have loaded in the app for about ~30mins.
Minor April 16, 2025 Classlink API Sync Issue 1d 5h Seesaw
Started Apr 16, 2025, 06:22 PM UTC· resolved Apr 18, 2025, 12:11 AM UTC
- monitoring Apr 16, 2025, 06:22 PM UTC
We discovered a ClassLink-side API connection issue. This prevents the nightly sync from completing for some ClassLink districts. We are in active communication with the ClassLink Team who is investigating the issue.
- resolved Apr 18, 2025, 12:11 AM UTC
This incident has been resolved
Notice February 19, 2025 Families unable to attach files in Messages –
Started Feb 19, 2025, 07:30 PM UTC· resolved Feb 19, 2025, 07:30 PM UTC
- resolved Feb 20, 2025, 03:53 PM UTC
We had an issue where families could not attach files in Messages. This issue is now resolved on Web as well as the latest iOS and Android releases (requires updating to the latest release 10.64.0).
Minor January 8, 2025 Issue Impacting Class Creation via CSV 15h 35m Seesaw
Started Jan 08, 2025, 01:15 AM UTC· resolved Jan 08, 2025, 04:50 PM UTC
- investigating Jan 08, 2025, 01:15 AM UTC
We are currently investigating an issue where class creations via CSV are not working.
- resolved Jan 08, 2025, 04:50 PM UTC
This issue has been resolved.
Minor November 7, 2024 iOS 10.50.0 - Camera Roll Photos Not Displaying 4h 32m Seesaw
Started Nov 07, 2024, 02:22 PM UTC· resolved Nov 07, 2024, 06:54 PM UTC
- identified Nov 07, 2024, 02:22 PM UTC
The engineering team is investigating reports that photos from the camera roll are not displaying in Creative Tools. The root cause has been identified, and a fix is in progress.
- identified Nov 07, 2024, 03:47 PM UTC
We have submitted a fix for our iOS app, currently pending Apple approval. In the meantime, we have identified workarounds for the camera roll issue and communicated them to customers who reached out.
- resolved Nov 07, 2024, 06:54 PM UTC
This issue has been resolved with our latest iOS App Release (10.51.1).