Seesaw incident

Push Notification Causing iOS Crash on 10.89

Minor Resolved View vendor source →

Seesaw experienced a minor incident on August 14, 2025 affecting Seesaw, lasting 1d 8h. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2025, 02:48 PM UTC
Resolved
Aug 15, 2025, 11:23 PM UTC
Duration
1d 8h
Detected by Pingoru
Aug 14, 2025, 02:48 PM UTC

Affected components

Seesaw

Update timeline

  1. investigating Aug 14, 2025, 02:48 PM UTC

    We’ve identified an increase in crashes when opening the app from a push notification on iOS version 10.89. Entering the app from the Home Screen works normally. Our team is actively investigating and working on a fix.

  2. identified Aug 15, 2025, 01:56 AM UTC

    A fix has been identified, and a new version of the app has been submitted to the iOS App Store for review.

  3. monitoring Aug 15, 2025, 09:19 PM UTC

    The fix has been released in the new version 10.89.1 of the app. We have been able to confirm that opening the app from a push notification no longer crashes the app. The team is monitoring the fix to ensure it continues to work as intended.

  4. resolved Aug 15, 2025, 11:23 PM UTC

    Following continuous monitoring, the team confirms that this issue is resolved.