SEDNA incident

Mail Ingress & Egress Outage: Customers in our EU Cluster unable to Send and Receive Mail

SEDNA experienced a minor incident on December 10, 2025 affecting SEDNA - www.sednanetwork.com, lasting 7m. The incident has been resolved; the full update timeline is below.

Started: Dec 10, 2025, 09:39 AM UTC
Resolved: Dec 10, 2025, 09:47 AM UTC
Duration: 7m
Detected by Pingoru: Dec 10, 2025, 09:39 AM UTC

Affected components

SEDNA - www.sednanetwork.com

Update timeline

monitoring Dec 10, 2025, 09:39 AM UTC

Estimated impact window: 08:40–09:05 UTC During this time, mail could not be sent or received in our EU cluster. Service has since fully recovered, and the system is currently healthy. All incoming mail from the affected window has been successfully reprocessed and no messages were lost. Any outbound messages that could not be delivered would have generated an NDR; if you received one, please resend the message. We are investigating the root cause and will provide further updates. In the interim, if you notice any mail delivery failures or unexpected behaviour, please let us know.
resolved Dec 10, 2025, 09:47 AM UTC

This incident has been resolved.