SEDNA incident
Mail Ingress & Egress Outage: Customers in EU Clusters unable to Send and Receive Mail
SEDNA experienced a critical incident on January 15, 2026 affecting SEDNA - www.sednanetwork.com, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
SEDNA - www.sednanetwork.com
Update timeline
- investigating Jan 15, 2026, 08:55 PM UTC
We are currently investigating this issue.
- investigating Jan 15, 2026, 08:56 PM UTC
An outage affecting Sedna’s mail egress and ingress services has been identified on specific infrastructure EU clusters. Affected users are unable to send and receive mail. The issue is under investigation by engineering as an emergency.
- resolved Jan 15, 2026, 09:30 PM UTC
This incident has been resolved.