SEDNA incident

Platform Performance issues: Some customers are experiencing platform slowness

Notice Resolved View vendor source →

SEDNA experienced a notice incident on June 3, 2026, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 03:05 PM UTC
Resolved
Jun 04, 2026, 03:10 PM UTC
Duration
1d
Detected by Pingoru
Jun 03, 2026, 03:05 PM UTC

Update timeline

  1. investigating Jun 04, 2026, 01:22 PM UTC

    Platform performance issues have been identified and are affecting some Sedna customers across different clusters. Affected users may experience slowness when accessing the platform. The issue is under investigation by engineering as an emergency.

  2. identified Jun 04, 2026, 01:24 PM UTC

    We have identified the root cause of the issue and have implemented a fix.

  3. monitoring Jun 04, 2026, 01:25 PM UTC

    We are currently investigating reports of degraded performance affecting some users on the Sedna platform. Affected users may experience slowness when navigating Sedna. Users are still able to log in and access the platform. Our engineering team is actively investigating the root cause as a priority. We will provide further updates as our investigation progresses. We apologise for any inconvenience caused.

  4. identified Jun 04, 2026, 01:29 PM UTC

    The issue has been identified and a fix is currently being implemented. Sedna's Engineering team will continue to monitor the situation closely

  5. monitoring Jun 04, 2026, 01:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jun 05, 2026, 09:57 AM UTC

    This incident has been resolved.