SEDNA incident

Slow loading in SEDNA

Notice Resolved View vendor source →

SEDNA experienced a notice incident on May 25, 2022, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2022, 02:10 PM UTC
Resolved
May 25, 2022, 02:38 PM UTC
Duration
28m
Detected by Pingoru
May 25, 2022, 02:10 PM UTC

Update timeline

  1. identified May 25, 2022, 02:10 PM UTC

    Some users logging into SEDNA on one of our clusters may be experiencing slowness in loading SEDNA or may see slowness in using SEDNA. Our Engineering team has identified the cause of this slowness and is working towards deploying a fix.

  2. monitoring May 25, 2022, 02:31 PM UTC

    Our Engineering team has completed deployment for the fix raised to address the slowness issues in SEDNA. We continue to monitor our logs and performance.

  3. resolved May 25, 2022, 02:38 PM UTC

    The slowness issue in SEDNA for some customers has been resolved and all loading of SEDNA should be working as expected. If you see any issues please reach out to our Support team at [email protected].