SEDNA experienced a critical incident on May 30, 2022 affecting SEDNA - www.sednanetwork.com, lasting 2h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 30, 2022, 05:55 PM UTC
Users in our us-east-1 cluster are currently experiencing issues with accessing SEDNA. Our team is actively investigating the root cause and working towards a fix.
- monitoring May 30, 2022, 06:04 PM UTC
Our team has resolved the issue that was causing our us-east-1 cluster to not load and all users should be able to log in as normal again. We are continuing to monitor the situation and advise any users experiencing issues to contact support for immediate further assistance.
- monitoring May 30, 2022, 06:24 PM UTC
Our team has resolved the issue that was causing our us-east-1 cluster to not load and all users should be able to log in as normal again. We are continuing to monitor the situation and advise any users experiencing issues to contact support for immediate further assistance.
- resolved May 30, 2022, 08:27 PM UTC
Our team has resolved the issue that was causing our us-east-1 cluster to not load and all users should be able to log in as normal again. If you see any issues please reach out to our Support team at [email protected].