SEDNA incident

Unable to access SEDNA/ users report not seeing message being sent/received

Major Resolved View vendor source →

SEDNA experienced a major incident on October 26, 2022 affecting SEDNA - www.sednanetwork.com and SEDNA - Private Hosting, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Oct 26, 2022, 03:50 AM UTC
Resolved
Oct 26, 2022, 04:28 AM UTC
Duration
38m
Detected by Pingoru
Oct 26, 2022, 03:50 AM UTC

Affected components

SEDNA - www.sednanetwork.comSEDNA - Private Hosting

Update timeline

  1. investigating Oct 26, 2022, 03:50 AM UTC

    We are currently investigating an issue where some users have reported not being able to send or receive messages, also not being able to open SEDNA on a new instance.

  2. monitoring Oct 26, 2022, 04:05 AM UTC

    A fix has been implemented by the Engineering team and has been found to resolve the issue which we are currently monitoring.

  3. resolved Oct 26, 2022, 04:28 AM UTC

    This incident has been confirmed resolved. Please feel free to reach out to [email protected] if you need further assistance.