SEDNA incident

SEDNA iOS Mobile App - Unable to view Messages

Major Resolved View vendor source →

SEDNA experienced a major incident on May 10, 2023 affecting SEDNA - www.sednanetwork.com and SEDNA - Private Hosting, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2023, 02:20 PM UTC
Resolved
May 10, 2023, 02:39 PM UTC
Duration
19m
Detected by Pingoru
May 10, 2023, 02:20 PM UTC

Affected components

SEDNA - www.sednanetwork.comSEDNA - Private Hosting

Update timeline

  1. investigating May 10, 2023, 02:20 PM UTC

    We are experiencing an issue with users not being able to view messages on the iOS mobile app, our Engineering team is currently investigating the cause of this. We recommend users access SEDNA via the web browser on their mobile device for the time-being until we have resolved the issue.

  2. resolved May 10, 2023, 02:39 PM UTC

    Our Engineering team has now resolved this issue and users should now be able to view message within the SEDNA iOS app, if you are still experiencing issues we recommend users log out and log back into the app.