SEDNA experienced a major incident on May 24, 2023, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 24, 2023, 08:03 AM UTC
We have received some reports of an inability to send messages from the SEDNA System. We are investigating this with the highest urgency and will report on progress as soon as possible.
- investigating May 24, 2023, 08:17 AM UTC
We have received complaints from a small number of customer of the inability to send messages. We continue to investigate with the highest priority and will provide an update in due course.
- identified May 24, 2023, 08:22 AM UTC
The issue has been identified and a fix is in progress.
- monitoring May 24, 2023, 08:46 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 24, 2023, 09:09 AM UTC
This incident has been resolved. A post incident report will be shared in due course.