SEDNA incident

SEDNA is not Loading for some Customer (Default Cluster)

Critical Resolved View vendor source →

SEDNA experienced a critical incident on August 16, 2023 affecting SEDNA - www.sednanetwork.com, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2023, 04:28 PM UTC
Resolved
Aug 16, 2023, 04:49 PM UTC
Duration
21m
Detected by Pingoru
Aug 16, 2023, 04:28 PM UTC

Affected components

SEDNA - www.sednanetwork.com

Update timeline

  1. investigating Aug 16, 2023, 04:28 PM UTC

    Users accessing Sedna from www.sednanetwork.com experiencing slowness in Sedna loading content, our Engineering team are actively investigating this and we will be providing regular updates.

  2. monitoring Aug 16, 2023, 04:35 PM UTC

    Our team has made a fix for this issue and we are currently monitoring the system, users should now be able to access Sedna without any performance issues.

  3. resolved Aug 16, 2023, 04:49 PM UTC

    Our team has resolved the issue and users should now see Sedna working as expected