SEDNA incident

Mail Ingest and Auto Tagging Delay: Dublin 3

Minor Resolved View vendor source →

SEDNA experienced a minor incident on March 3, 2025 affecting SEDNA - www.sednanetwork.com and SEDNA - Private Hosting, lasting 5h 3m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2025, 01:34 PM UTC
Resolved
Mar 03, 2025, 06:38 PM UTC
Duration
5h 3m
Detected by Pingoru
Mar 03, 2025, 01:34 PM UTC

Affected components

SEDNA - www.sednanetwork.comSEDNA - Private Hosting

Update timeline

  1. investigating Mar 03, 2025, 01:42 PM UTC

    Customers on our Dublin 3 cluster are experiencing a temporary delay in receiving mail. The issue is under investigation by engineering as an emergency.

  2. monitoring Mar 03, 2025, 01:53 PM UTC

    A fix has been implemented, and mail ingest has been resolved. We are currently monitoring the delayed auto-tagging of the affected messages.

  3. resolved Mar 03, 2025, 06:38 PM UTC

    This incident has been resolved.