SecurityScorecard incident

Ratings and Atlas Platform Latency

Minor Resolved View vendor source →

SecurityScorecard experienced a minor incident on November 10, 2020 affecting Ratings Platform and Atlas Platform, lasting 5h 37m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2020, 08:50 PM UTC
Resolved
Nov 11, 2020, 02:28 AM UTC
Duration
5h 37m
Detected by Pingoru
Nov 10, 2020, 08:50 PM UTC

Affected components

Ratings PlatformAtlas Platform

Update timeline

  1. investigating Nov 10, 2020, 08:50 PM UTC

    We are currently investigating the issue.

  2. investigating Nov 10, 2020, 09:12 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 10, 2020, 09:42 PM UTC

    We are continuing to investigate this issue.

  4. investigating Nov 10, 2020, 10:38 PM UTC

    We are continuing to investigate this issue.

  5. investigating Nov 10, 2020, 11:54 PM UTC

    We are continuing to investigate this issue.

  6. monitoring Nov 11, 2020, 12:32 AM UTC

    The platform is functional with limited API usage. We are monitoring and will provide more updates as they become available.

  7. monitoring Nov 11, 2020, 12:50 AM UTC

    We are continuing to monitor for any further issues.

  8. resolved Nov 11, 2020, 02:28 AM UTC

    The incident has been resolved and sorry for the inconvenience this may have caused.