SecurityScorecard incident

Ratings Platform is experiencing login issues!

Major Resolved View vendor source →

SecurityScorecard experienced a major incident on January 21, 2021 affecting Ratings Platform and Atlas Platform, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2021, 06:08 PM UTC
Resolved
Jan 21, 2021, 08:58 PM UTC
Duration
2h 49m
Detected by Pingoru
Jan 21, 2021, 06:08 PM UTC

Affected components

Ratings PlatformAtlas Platform

Update timeline

  1. investigating Jan 21, 2021, 06:08 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 21, 2021, 06:22 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 21, 2021, 06:34 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Jan 21, 2021, 06:46 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Jan 21, 2021, 06:59 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Jan 21, 2021, 07:24 PM UTC

    We are continuing to work on a fix for this issue.

  7. identified Jan 21, 2021, 07:32 PM UTC

    We are continuing to work on a fix for this issue.

  8. identified Jan 21, 2021, 08:05 PM UTC

    We are close to solving the issues, please stay tuned for more updates shortly.

  9. identified Jan 21, 2021, 08:28 PM UTC

    We expect to be resuming normal operations in 45min, sorry for any inconvenience this may cause.

  10. identified Jan 21, 2021, 08:33 PM UTC

    We are continuing to work on a fix for this issue.

  11. monitoring Jan 21, 2021, 08:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  12. monitoring Jan 21, 2021, 08:46 PM UTC

    We are continuing to monitor for any further issues.

  13. resolved Jan 21, 2021, 08:58 PM UTC

    This incident has been resolved. Sorry for any inconvenience this may have caused.