SecurityScorecard incident

Unable to authenticate users

Critical Resolved View vendor source →

SecurityScorecard experienced a critical incident on May 26, 2022 affecting Ratings Platform and Atlas Platform, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2022, 04:42 PM UTC
Resolved
May 26, 2022, 04:58 PM UTC
Duration
16m
Detected by Pingoru
May 26, 2022, 04:42 PM UTC

Affected components

Ratings PlatformAtlas Platform

Update timeline

  1. investigating May 26, 2022, 04:42 PM UTC

    We are investigating and will update as soon we have more information.

  2. monitoring May 26, 2022, 04:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 26, 2022, 04:48 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 26, 2022, 04:58 PM UTC

    This incident has been resolved.