SecurityScorecard experienced a critical incident on July 17, 2022 affecting Ratings Platform, lasting 3h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Ratings Platform
Update timeline
- identified Jul 17, 2022, 03:10 PM UTC
When generating a report on the Scoring Platform, an error is returned and the report is not generated. We have identified the issue and are currently working on a resolution.
- monitoring Jul 17, 2022, 05:37 PM UTC
A fix has been implemented. The reports are generating successfully. We are monitoring the results.
- resolved Jul 17, 2022, 06:40 PM UTC
This incident has been resolved.