SecurityScorecard experienced a critical incident on September 20, 2022 affecting Ratings Platform and Atlas Platform, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Ratings PlatformAtlas Platform
Update timeline
- investigating Sep 20, 2022, 12:39 PM UTC
Users may not be able to login into the Ratings and Atlas Platforms. We are currently investigating.
- monitoring Sep 20, 2022, 12:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 20, 2022, 01:35 PM UTC
The incident has been resolved. Users are now able to login successfully.