SecurityScorecard incident

Login Issues

Critical Resolved View vendor source →

SecurityScorecard experienced a critical incident on April 29, 2024 affecting Ratings Platform and Atlas Platform, lasting 3h 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2024, 06:55 PM UTC
Resolved
Apr 29, 2024, 10:13 PM UTC
Duration
3h 17m
Detected by Pingoru
Apr 29, 2024, 06:55 PM UTC

Affected components

Ratings PlatformAtlas Platform

Update timeline

  1. investigating Apr 29, 2024, 07:21 PM UTC

    Users may not be able to login into the Ratings and Atlas Platforms. We are currently investigating.

  2. monitoring Apr 29, 2024, 07:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 29, 2024, 10:13 PM UTC

    This incident has been resolved. Login issues were resolved at 19:26 UTC