SecurityScorecard experienced a major incident on August 29, 2024 affecting Ratings Platform and Atlas Platform, lasting 5h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Ratings PlatformAtlas Platform
Update timeline
- investigating Aug 29, 2024, 09:48 AM UTC
Users located in the APAC region may experience an error message from Cloudfront upon logging into the platform. We are currently investigating.
- monitoring Aug 29, 2024, 10:40 AM UTC
Tests and User related activities indicate that the issue is not occurring anymore. We are monitoring the status of the services.
- resolved Aug 29, 2024, 02:16 PM UTC
The incident is now resolved.