RSA ID Plus Service Incident (ANZ Region)
Affected: access-anz Authentication Service
SecurID Outage History
SecurID is up right nowSecurID had 8 outages in the last 2 years totaling 9h 5m of downtime — averaging 0.3 incidents per month.
There were 8 SecurID outages since September 12, 2024 totaling 9h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.
RSA ID Plus Service Incident <EMEA Region>
Timeline · 2 updates
RSA ID Plus Service Incident
Timeline · 1 update
RSA ID Plus Telephony Services (US Region)
Affected: SMS
Timeline · 4 updates
RSA ID Plus Service Incident (Multiple Regions)
Affected: access-anz Administration Consoleaccess-in Administration Consoleaccess-jp Administration Consoleaccess-ca Administration Consoleaccess-sg Administration Console
Timeline · 3 updates
- investigating Aug 05, 2025, 04:17 PM UTC
We have detected an issue affecting RSA ID Plus. SaaS Operations is investigating the issue and will post updates as they become available.
- monitoring Aug 05, 2025, 04:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 05, 2025, 05:25 PM UTC
After monitoring the fix, SaaS Operations has determined that the incident affecting RSA ID Plus Administration Service has been resolved. No Authentication Services were impacted by this incident. We will post a root cause analysis as soon as it is available.
RSA ID Plus Service Incident (GOV Region)
Timeline · 2 updates
RSA ID Plus Service Incident (NA3 Authentication Service)
Affected: na3.access Administration Consolena3.access Authentication Service
Timeline · 3 updates
RSA ID Plus Service Incident (NA Region)
Affected: na.access Administration Consolena.access Authentication Servicena2.access Administration Consolena2.access Authentication Servicena3.access Administration Consolena3.access Authentication Servicena4.access Administration Consolena4.access Authentication Service
Timeline · 1 update
- resolved Sep 12, 2024, 02:53 PM UTC
RSA acknowledges that some of our North American customers experienced degraded service, including delays and intermittent authentication failures, between approximately 11:46 and 13:14 UTC on September 12, 2024. This disruption was caused by a networking issue affecting one of our key technology partners, which impacted our customers' ability to consistently connect to the ID Plus Service. Once the issue was resolved, normal service availability was promptly restored. We are working closely with our partners to conduct a thorough root cause analysis of the incident and will provide further details as soon as they become available.