SecurID incident

RSA ID Plus Service Incident (Multiple Regions)

SecurID experienced a minor incident on August 5, 2025 affecting access-anz Administration Console and access-in Administration Console and 1 more component, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started: Aug 05, 2025, 04:17 PM UTC
Resolved: Aug 05, 2025, 05:25 PM UTC
Duration: 1h 8m
Detected by Pingoru: Aug 05, 2025, 04:17 PM UTC

Affected components

access-anz Administration Consoleaccess-in Administration Consoleaccess-jp Administration Consoleaccess-ca Administration Consoleaccess-sg Administration Console

Update timeline

investigating Aug 05, 2025, 04:17 PM UTC

We have detected an issue affecting RSA ID Plus. SaaS Operations is investigating the issue and will post updates as they become available.
monitoring Aug 05, 2025, 04:43 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Aug 05, 2025, 05:25 PM UTC

After monitoring the fix, SaaS Operations has determined that the incident affecting RSA ID Plus Administration Service has been resolved. No Authentication Services were impacted by this incident. We will post a root cause analysis as soon as it is available.