Secureworks incident

Problems with search, ingestion and other services in detla

Major Resolved View vendor source →

Secureworks experienced a major incident on October 10, 2025, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2025, 03:42 AM UTC
Resolved
Oct 10, 2025, 04:19 AM UTC
Duration
37m
Detected by Pingoru
Oct 10, 2025, 03:42 AM UTC

Update timeline

  1. investigating Oct 10, 2025, 03:42 AM UTC

    Engineering is investigating an incident that is impacting a wide range of services in the delta environment.

  2. investigating Oct 10, 2025, 03:42 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 10, 2025, 03:55 AM UTC

    Engineering identified an issue with a supporting service that allows our services to access underlying infrastructure. The underlying service was recycled, and services are now restored.

  4. resolved Oct 10, 2025, 04:19 AM UTC

    Engineering has confirmed that services in delta are now functioning.