Secureworks incident

Secureworks mentions on cases are not creating Zendesk tickets

Notice Resolved View vendor source →

Secureworks experienced a notice incident on October 14, 2025, lasting 4h 50m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2025, 12:54 PM UTC
Resolved
Oct 14, 2025, 05:45 PM UTC
Duration
4h 50m
Detected by Pingoru
Oct 14, 2025, 12:54 PM UTC

Update timeline

  1. investigating Oct 14, 2025, 12:54 PM UTC

    Secureworks mentions on cases are not creating Zendesk tickets --------------------------------------------------------------------- ケースのSecureworksの言及がZendeskチケットを作成しない

  2. resolved Oct 14, 2025, 05:45 PM UTC

    This incident has been resolved.