Secureworks incident

Charlie: Delayed custom rules for netflow

Minor Resolved View vendor source →

Secureworks experienced a minor incident on November 2, 2025, lasting 6d 1h. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2025, 10:30 PM UTC
Resolved
Nov 09, 2025, 12:06 AM UTC
Duration
6d 1h
Detected by Pingoru
Nov 02, 2025, 10:30 PM UTC

Update timeline

  1. investigating Nov 02, 2025, 10:30 PM UTC

    We are currently investigating a delay with custom rules on Netflow events.

  2. identified Nov 02, 2025, 10:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 04, 2025, 07:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 09, 2025, 12:06 AM UTC

    This incident has been resolved.