Secureworks incident

ITDR is down in all regions

Notice Resolved View vendor source →

Secureworks experienced a notice incident on November 20, 2025, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2025, 08:55 PM UTC
Resolved
Nov 20, 2025, 09:23 PM UTC
Duration
28m
Detected by Pingoru
Nov 20, 2025, 08:55 PM UTC

Update timeline

  1. investigating Nov 20, 2025, 08:55 PM UTC

    ITDR is down in all regions. Engineering is actively investigating.

  2. monitoring Nov 20, 2025, 09:00 PM UTC

    Engineering identified a breaking change that was rolled back. Service is restored.

  3. resolved Nov 20, 2025, 09:23 PM UTC

    Service restoration confirmed. ITDR is operational.