Secureframe incident

Invalid Authentication Tokens leading to 500s

Minor Resolved View vendor source →

Secureframe experienced a minor incident on June 7, 2022 affecting Web Application, lasting 4h 38m. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2022, 06:44 PM UTC
Resolved
Jun 07, 2022, 11:22 PM UTC
Duration
4h 38m
Detected by Pingoru
Jun 07, 2022, 06:44 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Jun 07, 2022, 06:44 PM UTC

    We are currently investigating this issue.

  2. identified Jun 07, 2022, 06:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 07, 2022, 10:08 PM UTC

    We have implemented a fix for the issue and are monitoring it as it takes effect across our systems

  4. monitoring Jun 07, 2022, 10:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 07, 2022, 11:22 PM UTC

    This incident has been resolved.