Secureframe incident

DNS Issue with Heroku

Notice Resolved View vendor source →

Secureframe experienced a notice incident on August 23, 2022 affecting Web Application, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2022, 11:25 PM UTC
Resolved
Aug 24, 2022, 12:26 AM UTC
Duration
1h 1m
Detected by Pingoru
Aug 23, 2022, 11:25 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Aug 23, 2022, 11:25 PM UTC

    Our hosting provider is having a DNS outage. More information can be found here https://status.heroku.com/incidents/2453

  2. identified Aug 24, 2022, 12:04 AM UTC

    We are continuing the monitor the situation at our hosting provider. It's a widespread issue impacting their customers in the US and Europe. They are currently working on a solution https://status.heroku.com/

  3. resolved Aug 24, 2022, 12:26 AM UTC

    We have found a workaround to the hosting providers ongoing issue.