Secureframe incident

Employee onboarding is inaccessible for a subset of users

Minor Resolved View vendor source →

Secureframe experienced a minor incident on September 23, 2022 affecting Web Application, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2022, 09:00 PM UTC
Resolved
Sep 23, 2022, 10:36 PM UTC
Duration
1h 35m
Detected by Pingoru
Sep 23, 2022, 09:00 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Sep 23, 2022, 09:00 PM UTC

    We are currently investigating this issue

  2. investigating Sep 23, 2022, 09:31 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 23, 2022, 09:57 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 23, 2022, 10:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Sep 23, 2022, 10:36 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Sep 23, 2022, 10:36 PM UTC

    This incident has been resolved.