Secureframe experienced a minor incident on July 7, 2023 affecting Web Application, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- investigating Jul 07, 2023, 03:01 PM UTC
We are investigating this issue.
- investigating Jul 07, 2023, 03:16 PM UTC
We have increased system resources to improve sync times: this should allow syncing to complete more quickly and reduce overall latency.
- monitoring Jul 07, 2023, 03:48 PM UTC
We have alleviated the main cause of delays. Some nightly integration sync jobs are still completing.
- resolved Jul 07, 2023, 04:04 PM UTC
All remaining daily syncs are running normally and will complete within the next 1-2 hours.