Secureframe incident

UK Agents failing to report

Major Resolved View vendor source →

Secureframe experienced a major incident on April 10, 2024 affecting Secureframe Agent, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2024, 06:48 PM UTC
Resolved
Apr 10, 2024, 08:05 PM UTC
Duration
1h 17m
Detected by Pingoru
Apr 10, 2024, 06:48 PM UTC

Affected components

Secureframe Agent

Update timeline

  1. identified Apr 10, 2024, 06:48 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Apr 10, 2024, 08:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 10, 2024, 08:05 PM UTC

    This incident has been resolved.