Secureframe incident

Controls page in degraded state

Minor Resolved View vendor source →

Secureframe experienced a minor incident on May 6, 2024 affecting Web Application, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2024, 07:27 PM UTC
Resolved
May 06, 2024, 08:01 PM UTC
Duration
34m
Detected by Pingoru
May 06, 2024, 07:27 PM UTC

Affected components

Web Application

Update timeline

  1. investigating May 06, 2024, 07:27 PM UTC

    We are currently seeing the Controls page load on multiple company instances, but produces an infinite spinner.

  2. identified May 06, 2024, 07:42 PM UTC

    We have identified the issue, and are rolling out a fix.

  3. monitoring May 06, 2024, 07:50 PM UTC

    A fix has been implemented and we are monitoring to confirm the fix holds.

  4. resolved May 06, 2024, 08:01 PM UTC

    This incident has been resolved.