Secureframe incident

Secureframe not loading for some customers

Notice Resolved View vendor source →

Secureframe experienced a notice incident on August 11, 2022 affecting Web Application and API, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2022, 05:40 PM UTC
Resolved
Aug 11, 2022, 05:45 PM UTC
Duration
4m
Detected by Pingoru
Aug 11, 2022, 05:40 PM UTC

Affected components

Web ApplicationAPI

Update timeline

  1. investigating Aug 11, 2022, 05:28 PM UTC

    We have received reports of customers not being able to load part or all of Secureframe. We are investigating.

  2. monitoring Aug 11, 2022, 05:39 PM UTC

    Secureframe is now loading for all customers. We are still investigating why some images aren't loading for everyone.

  3. resolved Aug 11, 2022, 05:43 PM UTC

    This incident has been resolved.