Secureframe incident

Employee onboarding redirect issues

Major Resolved View vendor source →

Secureframe experienced a major incident on January 29, 2024 affecting Web Application, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2024, 04:35 PM UTC
Resolved
Jan 29, 2024, 07:47 PM UTC
Duration
3h 12m
Detected by Pingoru
Jan 29, 2024, 04:35 PM UTC

Affected components

Web Application

Update timeline

  1. identified Jan 29, 2024, 04:35 PM UTC

    We're experiencing issues loading employee onboarding for customers that have policies enabled and do not have trainings enabled.

  2. monitoring Jan 29, 2024, 07:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 29, 2024, 07:47 PM UTC

    This incident has been resolved.