Secureframe incident

Office365: Some user logins and some integration syncs failing

Major Resolved View vendor source →

Secureframe experienced a major incident on August 20, 2024 affecting Web Application, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2024, 03:00 PM UTC
Resolved
Aug 20, 2024, 04:25 PM UTC
Duration
1h 24m
Detected by Pingoru
Aug 20, 2024, 03:00 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Aug 20, 2024, 03:00 PM UTC

    We are currently investigating this error.

  2. identified Aug 20, 2024, 03:02 PM UTC

    The issue has been identified and we are working on a resolution.

  3. monitoring Aug 20, 2024, 04:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 20, 2024, 04:25 PM UTC

    This incident has been resolved.