Secureframe incident

Company Tests/Test Library May Show Incomplete Results

Minor Resolved View vendor source →

Secureframe experienced a minor incident on February 6, 2025 affecting Web Application, lasting 4h 39m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2025, 03:41 PM UTC
Resolved
Feb 06, 2025, 08:20 PM UTC
Duration
4h 39m
Detected by Pingoru
Feb 06, 2025, 03:41 PM UTC

Affected components

Web Application

Update timeline

  1. identified Feb 06, 2025, 03:41 PM UTC

    Some data in Company Test and Test Libraries may not be showing in the application. We have a mitigation strategy in place and are updating data now.

  2. identified Feb 06, 2025, 04:21 PM UTC

    We are continuing to work on this issue.

  3. monitoring Feb 06, 2025, 04:41 PM UTC

    We are currently remediating this issue, and users should start seeing more tests data, and can manually refresh tests in the app as needed.

  4. monitoring Feb 06, 2025, 05:29 PM UTC

    Remediation is still in progress. Overall the application is operational.

  5. monitoring Feb 06, 2025, 06:51 PM UTC

    Most data has been restored at this time, and we estimate full restoration within the next 2 hours.

  6. monitoring Feb 06, 2025, 07:48 PM UTC

    The remediation is nearing completion. This status will be updated when complete.

  7. resolved Feb 06, 2025, 08:20 PM UTC

    This incident has been resolved.