SecureCo had 27 outages in the last 2 years totaling 5h 4m of downtime — averaging 1.1 incidents per month.
There were 27 SecureCo outages since June 24, 2024 totaling 5h 4m of downtime. Each is summarised below — incident details, duration, and resolution information.
We have identified an issue with some calls connecting via SYD1. This was identified in the earlier hours of this morning and is Currently under investigation
SYD1 SBC identified as having an issue. Failover has restored services.
Issue was resolved at 8:55am.
We are currently investigating inbound call failures affecting some services. Further updates wll provided
Our upstream carrier have confirmed they are currently are working to resolve the issue ASAP.
The call failure issue is confined to carrier Symbio and we clarifying verifying resolution. Will update again.
The cause of the issue has been identified and resolved by the carrier. We are currently monitoring for any further occurrences.
The issue has been resolved by Symbio with no further call failure issues reported or observed.